Shipping & Returns

RETURN POLICY You may return a product if it does not meet your expectations, has a manufacturing defect, was damaged during shipping, or was incorrectly sent to you within 30 days. Any returned product must be currently in print and in saleable condition.  With a receipt it will be returned to original method of payment, and without a receipt will be store credit.

Non-returnable Items :
•    A CD, DVD, or kit/pack with a CD or DVD may not be returned if the media has been opened.
•    Sales of electronic downloadable files on vclstore.com are final and are not refundable.
•    Made-to-order or custom products, such as an orchestration, may not be returned unless there is a manufacturing defect.
Other restrictions may apply.
For questions on returns please call 1-586-623-9807 or e-mail victoriouschristianliving.llc@gmail.com
Return Process
To insure the accurate and timely processing of your returned items, please use the Return Items form provided on the back of the packing slip that was included with your order. If you do not have your packing slip please include a note with your name and billing information listing the items being returned and the reason for the return. Pack your items securely and choose a return shipping method that allows for package tracking, such as UPS or insured Parcel Post.
Our returns address is:
Victorious Christian Living
Attn: Returns
58480 Main Street
New Haven, MI  48048

About Cancelling Orders
You have the ability to cancel your order and back out of it any time before you proceed to hit process order.  Once you have hit process order it is still possible to cancel order by emailing us at victoriouschristianliving.llc@gmail.com with your order number and making us aware of the change so that we may process a canceling of the order and return of your payment if necessary.
About Cancelling UPS Shipped Orders
Because our automated system processes your order almost immediately after you click the "Check Out" button in Checkout, it is not possible to cancel your order before it is



Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.